Real people. Real answers. Within 24 hours.
Get in Touch We're Here to Help
Have a question about your order, need advice on choosing the right strain, or want to know more about our genetics? Send us a message we'll get back to you personally within 24 hours.
We're a small team and we read every message ourselves. No bots, no copy-paste replies just honest answers from people who genuinely care whether your grow succeeds.
Before reaching out, you may find your answer on our FAQ page most common questions about shipping, germination and strains are already covered there.
Have a question about our feminized, autoflower, CBD, or high-THC cannabis seeds?
Our team at Dutch Finest Seeds is here to help. As a trusted European cannabis seed bank based in the Netherlands, we provide fast, discreet, and professional customer support.
Whether you need help choosing the right strain, have questions about shipping, or need assistance with your order — we are happy to assist you.
Response time: within 24 hours.
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Frequently Asked Questions
How long does it take to receive a reply?
How long does it take to receive a reply?
We respond to all customer support inquiries within 24 hours on business days. Our team provides professional assistance for all questions regarding our premium cannabis seeds.
My seeds didn't germinate. What do I do?
My seeds didn't germinate. What do I do?
We stand behind our germination guarantee. If your seeds don't germinate under proper conditions, we replace them free of charge. No lengthy forms, no hassle just send us a message with your order number and we'll sort it out straight away.
Can you help me choose the right strain?
Can you help me choose the right strain?
Absolutely. Tell us your experience level, whether you're growing indoors or outdoors, and what effect or flavour profile you're looking for and we'll personally recommend the best strain for your situation. We love helping growers find their perfect match.
Is my order and personal information handled discreetly?
Is my order and personal information handled discreetly?
Yes, completely. Every order ships in plain, unmarked packaging no brand name, no product description visible on the outside. Your personal information is never shared with third parties. We take your privacy seriously at every step.